Customer Service

Best Buy

We guarantee the biggest selection of high quality outdoor games We have more than 90% of our products in stock and available at our store.   We guarantee your satisfaction, or a refund based on a legitimate claim We replace your products immediately and we deal with the follow-up complaints and refunds right away and on our own - whether we are the manufacturer or the...

Shipping

What is the cost of shipping and what ways of shipping we offer?  We don't hide any of our prices. Our prices of our games are always at your disposal on our website, and the same thing applies for the costs of transport and shipping, so you will always find about them before your order. Please keep in mind that the price is mainly dependent on the weight, proportions, character of...

Guarantee and Return Policy

How do we deal with complaints? Your compaint will be treated with the utmost care and responsibility. We will inform you about the result of your complaint within a maximum of 30 work days. If you have any questions regarding the complaints process, do not hesitate to get in touch. What to do in case of filing a complaint?  Please, inform us beforehand about your complaint v...